Cookies Policy

This Cookies Policy explains how LuckyDreams Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies can help a website function correctly, improve security, remember preferences and provide information about how the website is used.

Contents

Some cookies are placed directly by LuckyDreams Casino. These are known as first-party cookies. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, advertising or other online services. These are known as third-party cookies.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and configuration.

We may also use technologies that perform a similar function to cookies, such as pixels, tags, web beacons, software development kits and local storage. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.

2. How we use cookies

The cookies used on the LuckyDreams Casino website may support several different purposes. The precise cookies available may change over time as the website, services and technology develop. Cookies may be used to:

Enable core website functions and allow pages, forms and account features to operate.
Maintain a secure connection and help protect accounts, transactions and website systems from misuse.
Remember choices such as language, region, display settings and cookie preferences.
Keep information entered during a session available as you move between pages.
Recognise whether a visitor is signed in and apply appropriate account or access settings.
Understand how visitors use the website, including which pages are viewed and whether links or features are effective.
Identify technical errors, improve performance and support the reliability of the website.
Measure the effectiveness of communications, campaigns or promotional content where permitted.
Support responsible gambling information, account controls and other player protection features.
Help us maintain, develop and improve our products, services and online experience.

Cookies do not necessarily identify you by name. Depending on the type of cookie and the information available to us, cookies may be associated with your device, browser, account or other online identifiers. Information collected through cookies may be combined with other information where permitted by applicable law and our Privacy Policy.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website operations. They may support navigation, account access, security controls, session management, fraud prevention and other features that you request. Because the website may not operate properly without them, they generally cannot be disabled through a standard cookie preference tool. You may still be able to block them through your browser, but some parts of the website may then be unavailable or less reliable.

Functionality and preference cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember a selected language, a preferred display option or whether certain messages have already been shown. If you refuse these cookies, the website may still be usable, but you may need to repeat some choices during later visits.

Analytics and performance cookies

These cookies help us understand how the website performs and how visitors interact with it. They may provide information such as the pages visited, the time spent on a page, navigation paths, browser type, device information and general location derived from an internet connection. We use this information in an aggregated or otherwise appropriate form to identify problems and improve the website.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to detect unusual activity, protect accounts, prevent automated misuse and support the integrity of gaming, payment and verification processes. These technologies may collect device and browser signals, connection information and information about interactions with the website. They are used for security and risk management and may operate even when other optional cookies are declined.

Advertising and measurement cookies

Where permitted and used, these cookies may help measure the performance of advertising or promotional activity and make online content more relevant. They may be placed by us or by selected third parties. We do not suggest that accepting these cookies guarantees that you will receive particular offers, bonuses or promotions. Any offer is subject to its separate terms and applicable requirements.

4. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use it to accept optional cookies, reject optional cookies or select the categories you wish to allow. Your choices may be stored in a preference cookie so that the notice is not repeatedly displayed.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser settings differ, so you should refer to your browser's help or settings menu for instructions.

If you use more than one browser or device, you may need to set your preferences separately on each one. Deleting cookies may remove saved preferences and sign you out of websites. Blocking cookies may also affect the availability, security or performance of some LuckyDreams Casino features.

Some third-party services may provide their own tools for managing cookies or similar technologies. We do not control the privacy practices or settings of third parties, so you should review their information where relevant. Choosing not to receive targeted advertising does not necessarily mean that you will see no advertising online. It may mean that advertising is less tailored to your interests.

Cookie preferences do not replace account-level controls. If you want to take a break, set a deposit or wagering limit, close an account or use another responsible gambling tool, you should use the relevant account or support process. Blocking cookies is not a responsible gambling control and may not prevent access to the website.

5. Privacy, third parties and policy updates

Information collected through cookies may include technical details such as an IP address, device type, operating system, browser, approximate location, pages visited, referring website, interaction details and timestamps. The information collected will depend on the cookie and the settings applied. We handle personal information in accordance with applicable privacy obligations and our Privacy Policy.

We may use service providers to host, secure, analyse, maintain or improve the website and related services. Those providers may process information on our behalf and may use cookies or similar technologies as part of the services they provide. Third-party websites, applications, payment services and social media features may have separate privacy and cookie policies. You should review those policies before using the relevant service.

Cookies may involve the processing or storage of information outside Australia, depending on the service provider and technical arrangements in use. Where personal information is handled by overseas recipients, it will be managed in accordance with applicable legal requirements and our Privacy Policy.

We may update this Cookies Policy when our website, technology, services or legal obligations change. The updated version will be made available on this page, together with any revised effective date where appropriate. You should review this page from time to time so you remain informed about how cookies are used.

If you have questions about this Cookies Policy or wish to exercise a privacy-related right, please use the current contact or privacy channel made available on the LuckyDreams Casino website. We will handle requests in accordance with applicable law and may need to verify your identity before responding.